JexMac Terms of Service · Cloud Mac Rental Agreement

These Terms of Service ("Agreement") are entered into by you ("User") and JexMac ("we" or "Platform") and govern all related services you access, register for, order, or use via jexmac.com and its subdomains.

Any of the following constitutes full understanding and acceptance of this agreement and the Privacy Policy:

• Checking agree during registration, sign-in, or checkout, or clicking Confirm, Continue, or similar buttons;
• Browsing, accessing, or using any platform feature or service in any manner;
• Completing account registration and successfully creating a rental order.

If you disagree with any part, stop accessing and using immediately. The service is for natural persons with full legal capacity or duly established organizations; individuals under 18 may not register or use. If you act for an organization, you must have proper authorization.

Accurate information

Provide true, accurate, complete, and up-to-date information at registration. You bear consequences of false, outdated, or incomplete data—including account restrictions, service interruption, or legal disputes. Each user generally holds one platform account unless we agree otherwise in writing.

Credential security

You must safeguard account passwords, email verification codes, SSH keys, and VNC access credentials. Actions under your account are deemed yours or authorized by you. Notify us via ticket immediately if you suspect unauthorized access; we are not liable for actions before notification.

No transfer or sharing

Without our written permission, you may not transfer, lend, share, or allow third parties to use your account, order benefits, or server access. Violations may result in immediate suspension or termination without refund.

JexMac provides cloud server rental and related capabilities based on dedicated Apple Silicon Mac mini M4 hardware, including:

• Dedicated physical Mac mini M4 rental (daily / weekly / monthly / quarterly billing; Singapore, Japan (Tokyo), South Korea (Seoul), Hong Kong, US East nodes available)
• SSH command-line remote access and VNC graphical desktop (including browser VNC—no client install)
• 1 Gbps dedicated bandwidth and dedicated public IPv4 address
• Optional SSD storage expansion (+1 TB / +2 TB) and Thunderbolt 5 multi-machine clustering
• OpenClaw sandbox isolation, zero-trust access control, and operation audit capabilities
• Console management, ticket-based technical support, and other operational services

Standard configuration is Apple M4 ten-core CPU, 16 GB unified memory, and 256 GB NVMe system disk. You understand we may adjust, upgrade, or retire features as business needs require; specific service form, available nodes, and feature list follow what the platform displays at the time—reasonable changes do not constitute breach.

Pricing & prepay

All fees are shown in US dollars (USD) and must be prepaid before service activation. Full pricing is on the pricing page. Once you confirm a billing period (daily / weekly / monthly / quarterly), that order period generally cannot be shortened. Except where law requires or we expressly agree in writing, paid fees are non-refundable.

Auto-renewal

Weekly, monthly, and quarterly subscriptions auto-renew by default. Turn off auto-renew in the console before the current period ends; service stops when the period expires. Daily rental is one-time payment with no auto-renewal.

Price changes

We reserve the right to adjust pricing. Changes do not affect your current paid period; new prices apply from the next billing cycle.

Payment methods & tax

We currently support USDT-TRC20 and Stripe cards (Visa / Mastercard / American Express) as shown at checkout. Listed prices exclude taxes that may apply in your jurisdiction—you bear related tax obligations.

You agree to use JexMac services only for lawful purposes and in compliance with applicable laws and this agreement. Upon discovery of the following, we may immediately suspend your account without refund:

Availability commitment

We strive for stable, reliable service with a target monthly availability of 99.9% (excluding planned maintenance and force majeure). This target reflects our operational commitment and is not an independently enforceable SLA compensation promise—specific remedies follow published SLA or ticket outcomes.

Planned maintenance

We will try to notify planned maintenance windows by email or console announcement; emergency security or infrastructure work may proceed without prior notice. Downtime during maintenance is excluded from availability statistics.

Fair resource use

Each device has defined CPU, 16 GB unified memory, storage, and bandwidth specs. If your usage unreasonably impacts shared network facilities or other users, we may limit resource use or temporarily suspend features to maintain overall stability.

You are responsible for backing up and migrating important data. JexMac does not provide default full automatic backups and is not liable for data loss, damage, or irrecoverability caused by:

• Hardware failure, accidental damage, or data-center-level incidents
• Data clearance after service expiry, account suspension, or order termination
• User error, software defects, or third-party application issues
• Natural disasters, war, pandemics, or other force majeure

After order expiry or termination, data on the server will be securely erased within 72 hours and cannot be recovered. Export and migrate data before service stops.

User-initiated termination

You may turn off auto-renew anytime in the console to stop future charges. Service ends when the current paid period expires; paid fees are non-refundable.

Platform termination rights

We may immediately suspend or permanently terminate service without prior notice and without refund if any of the following occurs:

• Violation of any prohibited conduct listed under acceptable use
• Outstanding fees overdue more than 72 hours without settlement
• Account suspected of fraud or used for clearly illegal purposes
• Required by law or lawful order of competent authorities
• Your conduct materially impacts platform infrastructure or other users

Data cleanup

After service termination, we will delete server data associated with that order within 72 hours. This is an irreversible secure erase—back up in advance.

JexMac platform website UI, branding, documentation, software code, API design, and operational materials belong to JexMac or respective rights holders and are protected by applicable IP law. Do not copy, modify, distribute, or create derivatives without written authorization.

Rights to content you store, run, or generate on rented devices belong to you and relevant rights holders; you grant us a limited, non-exclusive license necessary to transmit, store, and operate that content to fulfill the service.

You also agree we may use anonymized, aggregated statistical and performance data from service operation to improve platform stability and product experience where individuals cannot be identified.

To the maximum extent permitted by law, JexMac makes no express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

We are not liable for service interruption, data loss, or other harm caused by:

• Internet backbone, carrier links, or upstream network provider failures
• Natural disasters, war, government controls, pandemics, or other force majeure
• Failures or policy changes by payment processors, email providers, or other third-party partners
• Hacking, malicious intrusion, or other unauthorized third-party actions
• Losses from your misconfiguration, improper operation, or software compatibility issues
• Third-party claims or regulatory actions arising from content you store or transmit
• Measures taken to comply with laws, courts, or regulators

Aggregate liability cap

In all cases, JexMac's total cumulative liability to you under this agreement or related services shall not exceed the service fees you actually paid to us for the disputed matter in the most recent calendar month before it arose.

We are not liable for indirect, incidental, special, punitive, lost profits, lost business opportunities, goodwill impairment, data value loss, business interruption, or third-party contract breach damages, whether or not we were advised such losses might occur. Some jurisdictions do not allow exclusion or limitation of certain damages—in those cases, this limitation applies only to the maximum extent permitted.

We may revise this agreement from time to time. Updated versions will be posted on this page with a revised effective date. Continued use after publication constitutes acceptance of the updated terms.

If you disagree with revisions, stop using the service and turn off auto-renew before they take effect. Your current paid period generally remains under pre-revision terms unless law or we state otherwise.

Negotiation first

For disputes arising from this agreement or related services, both parties shall first negotiate in good faith. Contact us via console ticket or email; we will respond within a reasonable time.

Governing law & jurisdiction

This agreement is governed by the laws of the People's Republic of China (excluding conflict-of-law rules). If negotiation fails, either party may bring suit in a court with jurisdiction where the platform operator is located.

Severability

If any provision is invalid or unenforceable, it shall be narrowed or replaced as necessary; remaining provisions remain in full force.

For questions, comments, or complaints about this Agreement, contact us via: